"Take your own audience on a journey to an effective presentation," exhorts Cliff Atkinson, author of "Beyond Bullet Points." His book and advice suggest using the Presenter View feature in PowerPoint ...

Mark Twain once said, "There are two kinds of public speakers: those who admit to their nervousness and liars." When you are presenting a training session, nervousness may prove the least of your ...

Forbes contributors publish independent expert analyses and insights. I'm a customer experience consultant and customer service trainer. May 27, 2020, 12:33am EDT Jun 04, 2020, 11:58am EDT This ...